Shipping policy

Thank you for shopping with The Voodoo Store. We aim to process and deliver your orders as quickly and safely as possible.

Order Processing: Orders are generally processed within 1–2 business days after confirmation.

Delivery Time: Estimated delivery is usually 3–7 business days, depending on your location and courier service availability.

Shipping Charges: Shipping charges, if applicable, will be displayed at checkout before payment.

Order Tracking: Once your order is shipped, tracking details will be shared through email, SMS or WhatsApp where available.

Delivery Delays: Delivery may occasionally be delayed due to weather, public holidays, courier issues, remote locations or other circumstances beyond our control.

Incorrect Address: Customers are responsible for providing a complete and accurate delivery address. If an order is returned because of an incorrect or incomplete address, additional shipping charges may apply for reshipment.

Damaged Package: If your order arrives damaged, please contact us as soon as possible with clear photos or videos of the package and product so we can assist you.

Cash on Delivery: COD availability may vary depending on location, order value and courier serviceability.

Contact Us: For any shipping-related queries, please contact our customer support team through the details provided on our website.